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We bought the deluxe bed it's the most uncomfortable bed I have ever had the so called massage is a joke the only good thing is the head tilts up for my husband's medical problems I definitely regret buying this bed Add comment

  • Feb 17
  • Customer Service
  • Remote System
  • 174

Bed and remote system failed in 15 months. The company gives advice by email or phone. They charge you a $175.00 to come out to inspect their bed to see what the problem is but first they tell you that you should buy the new remote for $125.00. The remote respond to all signals but lowering the foot of the bed. The remote will raise but not lower the foot of the bed. The bed or remote should not... Read more

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I was promised £15 of m&s vouchers to have the salesman in to give his spiel.three bloody hours and endless cups of tea and I still haven't got my vouchers .don't fall for their lies. Add comment

I never even got the chance to try their bed. I called and asked for pricing, as no info was available online. I got a company history, a bunch of folderol and nonsense. All I wanted was a price range. Nothing doing. A passle of questions, a bunch more inanity and a firm request to take down the salesperson' s name. Too damned many questions...no answers. Pushy and overbearing. Add comment

Craftmatic has been investigated by 60 minutes and many more send an investigator and you will see their sales practice Add comment

  • Jun 10, 2014
  • Customer Service
  • Youngsville, Louisiana
  • Sales Manager
  • 1
  • 1
  • 328

The sales manager offered the bed for half price to customer to keep the bed how many people paid less than you class action suit Read more

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Google mark ostrov he is the # 1 manager there they were asked to leave England BBC report available on Google too Add comment

  • May 12, 2013
  • Customer Service
  • 9
  • 9
  • 3970

My then 83 year old dad fell. He broke his shoulder, collar bone, wrist, femur head and hip. At 6'3 1/2", 260lbs, suffering from COPD and heart issues....that is a big deal. For a year and a half, my dad has slept in a lift chair. The head physical therapist told us my dad really needed to be in a bed and she said he would be able to sleep in a Craftmatic Bed. She assured us, she could get... Read more

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