Craftmatic Adjustable Beds Complaints and Reviews

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  • Aug 29
  • Customer Service
  • 2
  • 2
  • 73
  • REVIEW RATING 4/5

THIS COMPANY EXPLOITS RIPS OFF AND ABUSES ITS EMPLOYEES WORSE THAN ANYONE EVER COULD IMAGINE. IT COST ME 5K TO HAVE THIS CRAPPY JOB IN 2 MONTHS THEY RUN YOU AND YOUR CAR RAGGED 16 HOURS A DAY AND KEEP YOUR COMMISSIONS AND REFUSE TO LISTEN TO YOU WHEN YOU TELL THEM ANYTHING LIKE THE ROADS ARE CLOSED ON TWO DAYS A WEEK GOING UP A MOUNTAIN DONT SEND US UP THERE BECAUSE WE WILL HAVE TO GO ON A... Read more

Was this review helpful? 0 1

  • Jun 17
  • Furniture and Decor
  • Positive Experience
  • 573
  • REVIEW RATING 5/5

I have had a Craftmatic Adjustable Queen Size bed since 1998, and it has been one of the BEST INVESTMENT'S I've ever made. The purchase was the result of torn ACL's in both knees that occurred from being a passenger in an automobile accident..... Needless to say, this bed was helpful to me after both surgical procedures and healing process. The only problem I've had to contend with; the... Read more

Was this review helpful? 4 3

We bought the deluxe bed it's the most uncomfortable bed I have ever had the so called massage is a joke the only good thing is the head tilts up for my husband's medical problems I definitely regret buying this bed Add comment

  • Feb 17
  • Customer Service
  • Remote System
  • 779
  • REVIEW RATING 5/5

Bed and remote system failed in 15 months. The company gives advice by email or phone. They charge you a $175.00 to come out to inspect their bed to see what the problem is but first they tell you that you should buy the new remote for $125.00. The remote respond to all signals but lowering the foot of the bed. The remote will raise but not lower the foot of the bed. The bed or remote should not... Read more

Was this review helpful? 6 0

I was promised £15 of m&s vouchers to have the salesman in to give his spiel.three bloody hours and endless cups of tea and I still haven't got my vouchers .don't fall for their lies. Add comment

I never even got the chance to try their bed. I called and asked for pricing, as no info was available online. I got a company history, a bunch of folderol and nonsense. All I wanted was a price range. Nothing doing. A passle of questions, a bunch more inanity and a firm request to take down the salesperson' s name. Too damned many questions...no answers. Pushy and overbearing. Add comment

Craftmatic has been investigated by 60 minutes and many more send an investigator and you will see their sales practice Add comment

  • Jun 10, 2014
  • Customer Service
  • Youngsville, Louisiana
  • Sales Manager
  • 1
  • 1
  • 760
  • REVIEW RATING 5/5

The sales manager offered the bed for half price to customer to keep the bed how many people paid less than you class action suit Read more

Was this review helpful? 4 4

Google mark ostrov he is the # 1 manager there they were asked to leave England BBC report available on Google too Add comment

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